Reserve Bank of India (RBI) In India the Reserve Bank of India (RBI) is the apex authority in the Banking system. It was established on 1 April 1935 under the RBI Act 1934 . Since the RBI was set up by an act of parliament, it is termed as a statutory body . Hence its responsibilities, authority and the tenure of members all have been defined by that Act of parliament.
The Reserve Bank of India (RBI) has launched the " Integrated Ombudsman Scheme" in 2021 to handle complaints and improve consumer protection.The Scheme integrates the existing three Ombudsman schemes of RBI namely, the Banking Ombudsman Scheme, 2006; the Ombudsman Scheme for Non-Banking Financial Companies, 2018; and the Ombudsman Scheme for Digital Transactions, 2019.